Make the technical human
Ten years in Apple Retail taught me to discover the real need behind the first request, explain complexity clearly and leave people more capable than I found them.
Open application · Aberdeen, UK
A human bridge for agentic systems.
Technical customer enablement, AI adoption and Hermes workflow implementation — from someone who has spent a decade turning complex technology into useful human outcomes.
$ whoami
javier_ponz
$ cat strengths.yml
people: service · discovery · trust
systems: troubleshoot · document · improve
now: Hermes · MCP · AI workflows
mode: learn-by-building
$ echo $NEXT_STEP
find the right place to be useful
Why this might be useful to Nous
NOT A TITLE. A PROBLEM SPACE.
Stay useful in ambiguity
As an In-Store Experience Lead, I helped run two Madrid stores: people, events, resources, maintenance, opening, closing and the operational surprises between the lines.
Learn by touching the system
I build practical workflows with Hermes Agent, MCP, APIs, Telegram, cron and Linux/VPS infrastructure. Then I debug them, document them and improve the next iteration.
What I would like to do
OPEN APPLICATION / 2026
“Rather than forcing my background into a title, I would value Nous’s view on where this profile could create the most value.”
Primary interestAI adoption & technical enablement
Product surfaceHermes workflows & feedback loops
Possible pathFDE, junior / mentored
Operational pathOffice / team operations, NYC
Current locationAberdeen, Scotland · Remote
The honest version
NO HAND-WAVING
WHAT I BRING
Judgement at the boundary
Customer discovery, consultative technical service, troubleshooting, operational ownership, documentation, communication and a high bar for care.
WHAT I AM STILL BUILDING
Engineering depth
I am not presenting myself as a senior software engineer. I have no external enterprise Hermes deployment history. I am learning the deeper engineering layers by building in public and staying precise about the gaps.
Let’s find the fit
inside the structure.
If none of the current roles is quite right, I would still like to understand where a hybrid technical-and-human profile could help Nous move faster without losing the human part.